Currency Exchange Q and A

We are leading the way in currency exchange services, offering highly competitive currency exchange rates and a second to none personal service, that gain clients massive savings on currency transfers.

What are Currency Transfers?

Currency transfers are made by Foreign Exchange Brokers and Banks they sell a currency of one country and then with the proceeds of the sale, buy a currency of another country

1) Are your currency transfers safe?
2) How can I save you money?
3) How does the process work?
4) Can I leave an order to execute if the market reaches a certain level?
5) Can I change money back into sterling for repatriation to the UK? (British person living abroad)
6) How do I send my funds?

1) Are your currency transfers safe?

Yes. When you make a currency transaction, your funds are lodged in a segregated client bank account, in the same way as your solicitor holds client funds. Our client accounts are independent of our company accounts.

2) How can I save you money?

I conduct high volumes of transactions through our chosen market makers (market makers means a major bank or financial institution that deals in the FX markets). The rates we get are therefore significantly better than those offered by high street banks. We make our money from the market "spread" (the difference between the buying and selling price), and therefore we do not charge our clients commission.

3) How does the process work?

- Complete our registration form online or PDF and return it by post, fax or email. - Discuss your requirements with your personal account manager and agree an exchange rate when you are ready to do so. - We send your currency to the account you nominate. All payments are made by TT/CHAPS, and are free of charge (*one free payment per transaction)

4) Can I leave an order to execute if the market reaches a certain level?

Yes, this is called a limit order. If you wish to deal at a better level than the current market price, you can leave a limit order. We will then monitor the market and make sure your order is completed if the market reaches your specified level.

5) Can I change money back into sterling for repatriation to the UK?

(British person living abroad)
Yes. If you have sold your property or other assets abroad, and wish to change your money back into sterling we can do this for you.

6) How do I send my funds?

The most common way to send your money is CHAPS

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